Frequently Asked Questions


Why was Hotels That Help established?

At the core of who we are is the belief that “you don’t need a reason to help people”

That said, there is a considerable lack of funding available for homelessness charities and initiatives. Homelessness is still on the rise and not enough is being done to help the 320,000+ people currently homeless in the UK. Homelessness charities are struggling with increased demand for their services coupled with cuts to their funding. That’s why Hotels That Help was established.


How does it work?

In short, we redirect our customers to well-known and trusted companies, such as and SkyScanner. When a booking is made, we get paid at no extra cost to the customer. (There aren’t any booking fees or added costs) All of the money we make is then donated to UK homelessness charities. Please click here to find out more.

How can I get involved?

The best way of supporting us is by spreading the word! Tell everybody about this simple way of making a big difference. Millions of people are already using Now they can change lives just by adding one extra click to their booking process.


What is Hotels That Help?

Hotels That Help is a Community Interest Company (Social Enterprise) ‘limited by guarantee’.

A community interest company (CIC) limited by guarantee is a not-for-profit organisation, which means that we do not operate for private profit or gain. Profit generated is used to benefit the homeless community.

What happens to the money Hotels That Help receive?

All the money we make is donated to UK homelessness charities. To see some of the donations we’ve made recently, see How It Helps.

Prefer to write to us?

Hotels That Help C.I.C., George Street Trading House (Apt. 24), George Street, NG1 3BU, England

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