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For queries about your booking, please click on the relevant link to get in touch with the correct customer services team. It may be useful to have details of your booking to hand (such as a reference number).

Please be aware that Hotels That Help does not have access to booking-specific information and therefore cannot answer any booking-specific queries. To get in touch with us directly about anything not related to a booking, please use the contact formula below:

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Hotels That Help C.I.C., George Street Trading House (Apt. 24), George Street, NG1 3BU, England